Directions for Changing your Active Directory (One Login) Password

Action Item

Active Directory Passwords must be changed every 180 days.

Staff using Windows 7 computers will be notified when the password is set to expire, however, staff using Mac computers may not see a warning.  Mac users should change their passwords now. [Update – some Windows users are not seeing a warning either.]

All staff are encouraged to change their password before it expires.  Windows 7 users are advised to do it while at school. Do not change it in One Login, go to Outlook email instead!

Please remember your password must be at least 10 characters in length and must be something you have never used before.

How can I change my password?

In the Outlook Web App  (For Mac and Windows 7 users)

  1. (Go to from a browser Firefox, Safari, etc.)
    1. Log in
    2. Select Options on the upper right corner
    3. then select Change Your Password
      Change Your Password
    4. Read below to see what accounts this affects what what else you may need to do.
  2. While logged in to a Windows 7 APS computer (not student), press Ctrl + Alt + Del and follow the prompts.
  3. When you receive a prompt upon logging in to the network or Outlook Web App.  Do not change it in One Login.

What accounts will this affect?

Other accounts may use the same log in, but the password will not be changed with Active Directory.  These include:

  • Blackboard
  • MacBook Computer login

Windows 7 users – What happens when you change your password on an APS computer at home?

Windows 7 is set up so that your credentials (username and password) are “cached” on your laptop. This allows you to use your laptop away from the network. However, if you change your password away from the network, when you return to APS, the network knows your new password, but your computer does not. So you have to connect by Ethernet cable to pass the new credentials back from Active Directory and ” sync” or teach your computer the new password.

Mac users – What other settings will need to be updated?

After you change your Active Directory password, you will probably get connection errors the next time you use Mail, Connect to Servers, Wireless if you are using APS, and eSchool.  This is because your computer keychain remembers your old password.

You will also need to update the password for wireless and email on your phone and/or iPad.