APS Information Services believes that the previous issues with Global Protect have been resolved. If you continue to not be able to connect, restart your laptop NOW. If issues persist after restarting, fill out the form below.

Student Tech Help Request for H-B Woodlawn

• Student's Full Name * Required

  First Last
• Grade * Required
  6789101112
• Student ID# * Required
• APS Password (Used for Google, Canvas, MyAccess, etc.) * Required
• Inventory Tag Number (blue APS barcode on bottom/back of device) * Required
• Is this a MacBook or an iPad? * Required

  • MacBook
  • iPad
• What is the current issue you're experiencing? * Required

  • Wifi Not Connecting
  • Global Protect Not Connecting
  • Device Physically Broken/Screen Cracked
  • Lost/Stolen Device
  • Password Not Working
  • Canvas Assignment Issue
• Description of problem * Required
  Please describe the problem or request. Include as much information about what is happening, what you need, etc.
• Your (or your parent's) personal email address * Required
• CAPTCHA
• Phone
  This field is for validation purposes and should be left unchanged.