Student Tech Help Request

Having an issue or problem? Complete this form. Tyler will contact you or your parent with further instructions.

Check out the Tech Help section of the H-B webpage for information about common problems and questions.

Student's Full Name * Required
First Last
Student ID# * Required
Grade * Required
Inventory Tag Number (blue APS barcode on bottom/back of device) * Required
What is the current issue you're experiencing? * Required
- Wifi Not Connecting
- Global Protect Not Connecting
- Device Physically Broken/Screen Cracked
- Lost/Stolen Device
- Password Not Working
Description of problem * Required
Please describe the problem or request. Include as much information about what is happening, what you need, etc.
Your (or your parent's) personal email address * Required

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